Calculator Warranty & Return Policy

30 Day Money Back Guarantee

Manufacture's Warranty

Disclaimer

Product Returns

NorthWest Builders Network, Inc.
30 Day Money Back Warranty!

Please take up to 30 days to review any item(s) you ordered on our website. If you decide a product is not what you expected, return it and we will refund your money or credit your charge card for the purchase price of the products*, less shipping charges.

*Exceptions: Custom made, or 'made-to-order' items, videos/DVDs, software products (once opened), forms, documents and reports are not returnable. Manufacturer's warranties may also give you additonal protection.

Please call our toll free number: 1-888-810-8296 8 am to 5 pm PST if you require specific product warranty info.

Manufacturer's 1-Year Limited Warranty

Calculated Industries ("CI") warrants all products against defects in materials and workmanship for a period of one (1) year from the date of original consumer purchase in the U.S. If a defect exists during the warranty period, CI at its option will either repair (using new or remanufactured parts) or replace (with a new or remanufactured unit) the product at no charge.

THE WARRANTY WILL NOT APPLY TO THE PRODUCT IF IT HAS BEEN DAMAGED by MISUSE, ALTERATION, ACCIDENT, IMPROPER HANDLING OR OPERATION, OR IF UNAUTHORIZED REPAIRS ARE ATTEMPTED OR MADE. SOME EXAMPLES OF DAMAGES NOT COVERED by WARRANTY INCLUDE, BUT ARE NOT LIMITED TO, BATTERY LEAKAGE, BENDING, OR VISIBLE CRACKING OF THE LCD, WHICH ARE PRESUMED TO BE DAMAGES RESULTING FROM MISUSE OR ABUSE.

Disclaimer

CI MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCT'S QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. AS A RESULT, THIS PRODUCT, INCLUDING BUT NOT LIMITED TO, KEYSTROKE PROCEDURES, MATHEMATICAL ACCURACY AND PREPROGRAMMED MATERIAL, IS SOLD "AS IS," AND YOU THE PURCHASER ASSUME THE ENTIRE RISK AS TO ITS QUALITY AND PERFORMANCE.

IN NO EVENT WILL CI BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECT IN THE PRODUCT OR ITS DOCUMENTATION.

The warranty, disclaimer, and remedies set forth above are exclusive and replace all others, oral or written, expressed or implied. No CI dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Returns

Customers wishing to return Calculators, Lasers or other meauring tools to NorthWest Builders Network, Inc. must first call our office (541-868-0120) and obtain a Return Authorization (RA) number. RA numbers are valid for 30 days from the date of issuance, and must be obtained within 30 days of purchase date. Returns will be handled according to the following schedule:

Defective products are eligible for credit or replacement within 30 days of Customer invoice date. Replacements will be shipped upon receipt of defective merchandise via ground shipment at our expense, unless customer requests an upgrade at their expense. Advance replacements are available, but must be paid for at the time replacement ships. Shipping address will be provide to customer at issuance of RG. Return shipping on defective merchandise may be reimbursed up to the original shipping cost of the item. Packages must have RA number written visibly on shipping box with a brief description of the product defect inside. All items must be returned in the original packaging. NorthWest Builders Network, Inc. is not responsible for any item not received at its retunr address. Allow 14-21 business days for processing returns.

Thank You!

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